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Operations Analyst
North Carolina, NC  |  Remote, Onsite
Contract Position
It appears that you have already applied to this job.
Applied on August 16, 2022
Job Id #58085 Posted August 2, 2022

Team Details:

  • Service Assurance Project Management Team
  • Size = 25
  • Tenure = 10 years+
  • Objective=Provide a One company , Best In Class Operational Integration/Readiness and Lifecycle Project Management Support and Platform for Enterprise, Federal and State&Local Government Custom Managed Services Customers.
  • +3 Data Operations Analyst 1
  • +2 Development Operations Analyst 1
  • +1 Development Operations Analyst 3

Upcoming Projects:

  • Transitioning onboarding complex data tasks from the Senior Projects Managers to a new dedicated team
  • Continuous improvements through automation of repetitive tasks and movement of data between systems based on action triggers
  • Hiring Forecast=+5                       

Project Overview:

  • Supports Advanced Services Project Management Team; designs, develops and supports collaboration, knowledgebase and project management systems and processes using robotic process automation (RPA) methodologies to improve quality and efficiencies.
  • Roles and Responsibilities:
  • Participate as member of an Agile development team.
  • Develop efficiencies to support project management using Power Apps and Power Platform.
  • Develop data source connections from multiple platforms to Managed Services’ onboarding Dataverse inventory and transaction tables.
  • Proactively seeks opportunities to eliminate costs and improve quality.
  • Ensures each project is high quality and meets the measures of success.
  • Utilize a consultative approach and maintains strong working relationships across multiple departments; internal and external.
  • Conducts meetings with stakeholders to determine objectives and execute on deliverables.
  • Ability to gather ideas and requirements from end users and translate into the development process.

Training Info

  • Yes, formal training and also mentorship with an experienced peer.


  • Bachelor’s degree in Mathematics, Information Technology, Computer Science, or Data Analytics and minimum of  3+ years of related work experience.
  • Databases (SQL, CDS, Dynamics CRM, Dataverse)
  • REST/RESTful API web services and JSON
  • Microsoft O365 Power Platform
  • Usability/Acceptance testing and UI/UX best practice

Experience :

  • Microsoft Sharepoint Online
  • Microsoft Power Apps
  • Microsoft Office Power Applications

Previous Experience:

  • Telecom is preferred but not required.

Work Environment:

  • Independent working, team based, creative, collaborative, personal iniative

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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