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Sr. Content Designer
Minneapolis, MN  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on May 24, 2022
Job Id #56316 Posted May 12, 2022

Job Description:    
  • This role will report up through the senior manager of Content Design, while their work will be on the employee experience team, specifically working on the Omnichannel Interactions and Views SaaS suite of tools for employees.
Project Description:
  • See above.
Position Summary/Job Description:
  • The Experience Design (XD) team, positioned within the Customer Office, is an integral part of Product Experience Design at Client, a team that designs and implements innovative, human, end-to-end experiences for our employees and customers.
  • We’re customer-obsessed and grounded in research.
  • Our diverse scope of work impacts employee and customer experiences across web, app, retail, in-home and communications.
  • As a Senior Content Designer in this highly collaborative environment, you’ll partner with teams of Designers, Researchers, Product Managers and Engineers to create compelling experiences.
  • Your role is pivotal in shaping Client employee and customer experiences, establishing how our brand voice comes to life, defining human-centric content strategies, and continuously advocating for improved experiences.
How much time will the resource spend pair programming?
  • n/a
Skills Overview:
What are the top five skills and number of years of experience required to perform this job?
  • 2+ years of experience as a Content Designer, UX Writer or Experience Designer specializing in writing, or 6+ years in a related role
  • Knowledge of Experience Design principles and deliverables
  • Ability to work through complex design solutions and understand underlying technology
  • Demonstrable history of storytelling
  • Advanced ability to communicate writing and design concepts effectively, build consensus and justify decisions
  • Strong skills in organizational savvy, interpersonal communication, time management and high accountability
What are some preferred/nice to have skills the manager is looking for?
  • Be curious, collaborative, self-driven, self-aware, outgoing, and relationship-focused
  • 2+ years of experience working in e-commerce or other large design environment
  • Have knowledge of SaaS product design
  • Experience envisioning, defining and modeling end-to-end, multichannel experiences
  • Skilled in balancing an Agile work environment / iterative product development with a cohesive and holistic view of the customer journey
  • Basic understanding of designing for WCAG 2.1/508 accessibility standards
Will there be a Hacker Rank test Required for this REQ?
  • No

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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