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Senior Digital Product Manager
Minneapolis, Minnesota  |  Remote, Onsite
Contract Position
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Applied on May 24, 2022
Job Id #55570 Posted April 11, 2022

Job Description
  • We're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative, and successful financial an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
  • The Digital Product Manager will partner with digital and business leadership on the development of the vision and associated roadmap to improve online and mobile banking experiences. Our goal is to exceed our customer’s and stakeholder’s expectations about best-in-class experiences, speed to market, and the reusability of technology investments.
  • You’ll work in a cross-disciplinary and diverse team to create new digital experiences, close digital feature gaps and migrate capabilities from legacy platforms to the go forward modern technology platforms.
  • Our ideal Digital Product Manager cares deeply about creating digital experiences that exceed our customers’ expectations. In addition, having a growth mindset that effectively translates the experience into higher customer adoption, engagement, sales and lower cost to serve.
  • You’ll love this job if you are excited about building a world-class digital experience, partnering with key stakeholders across the enterprise to prioritize core banking digital experiences that align and add value to the consumer digital segment objectives.
  • You’ll fit in if you are excited about reducing customer pain points and sharing strong thought leadership, best practices and innovative thinking with your peers.
As an Digital Product Manager you will:
  • Assist with leading, designing, developing Online & Mobile Banking features and experiences
  • Act as a liaison between the business line and Agile delivery teams, ensuring the teams understand the product vision. Work closely in a hands-on style with development teams including addressing daily prioritization needs, providing real-time feedback and answering questions on an ongoing basis.
  • Help maintain and refine product backlog; create user stories and acceptance criteria and assist in the prioritization of all stories to ensure work focuses on those with maximum business value and align with product strategy.
  • Be a hands-on leader who excels at data analysis and customer research to drive discovery and ensure the right problems are identified along with the most fitting solution.
  • Advocate and embody customer-obsession, within and outside the Chief Digital Office organization, resulting in simple, innovative, lovable digital products/experiences
  • Work in a matrixed leadership of capability managers, delivery managers, architects, UX Design, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across various stakeholders.
  • Assist with the measurement of digital experience contribution by:
    • Synthesizing business goals for each feature or experience to set specific, measurable objectives so we can measure success.
    • Managing ongoing measurement and reporting of these criteria.
    • Consistently delivering work that meets or exceeds the criteria.
    • Reporting regularly on these measurements to senior leadership.
Qualifications Basic Requirements:
  • Bachelor's degree in business, marketing, computer science or related field, or equivalent work experience. Master’s degree preferred.
  • Minimum 10 years of product management experience
  • Experience leading digital product management teams
  • Experience working in an Agile framework
  • Direct experience working on consumer facing products (prior fintech or banking experience not required)
Preferred Requirements:
  • Analytical: (e.g. comfortable with data) and can combine an understanding of business objectives, customer needs, and data required to deliver customer experience and business results.
  • Thought leadership: build and drive strategy that moves the user experience drives innovation/differentiation and delivers on business goals.
  • Agile Experience: Very comfortable working in an agile (specifically SAFe) framework, including industry standard collaboration tools (e.g. VersionOne, Jira and Confluence).
  • Natural curiosity and self-directed ability to seek out information and meet goals/deadlines.
  • Partnership & Collaboration: able to build consensus with key business, technology and internal partners.
  • Leadership: help build and motivate strong teams. Experience working with on- and off-shore talent.
  • An understanding of Financial Services, Banking and Fintechs.
  • An understanding of UX Design and research.
  • Professional experience in the digital space or information technology systems development

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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