*candidates must complete a background check upon offer*
Job Description:
Provide front line support for the end user community. This includes all laptops, mobile devices, peripherals, and AV. Document all incidents and requests and follow through with them until the incident is closed. Provide first-level contact and problem resolution for all users with hardware, software, and applications problems.
Required Skills:
Deployment
Documentation
Mobile Devices
Helpdesk
Administration for computers
Additional Skills:
Technical Documentation
Service Level Agreement
Problem Resolution
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.
All applicants applying must be legally authorized to work in the country of employment.
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