• Formulates and defines computer systems' scope and objectives through research and analysis of the department's business systems and industry requirements.
• Analyzes business and user needs, document requirements, and revises existing systems and software as necessary to support the business environment.
• Provides intermediate technical or production support and conducts maintenance and installation of software programs, computer systems and/or enhancements.
• Plans, coordinates and conducts related software, system and end-user testing.
• Troubleshoots moderately-complex technical problems and issues.
• Responds to requests for information, including developing moderately complex ad-hoc reports and queries in databases and/or management information systems.
• Provides analytic support to department management for business planning and decision-making.
• Develops and revises procedures, defines processes, and provides training for users and staff.
• Serves as a liaison and coordinates business application enhancements and/or software updates.
• Serves as a primary contact for resolving user support issues to ensure efficient operations.
• Participates in department and org information systems and related projects.
• Performs other duties or responsibilities as needed or assigned.
Qualifications:
• Bachelor's degree or equivalent combination of higher education and/or experience.
• Bachelor's degree in Business, Computer Science, or related field, preferred.
• Minimum 4 years of analytic experience in a business systems applications and/or information technology environment, or equivalent combination of related higher education and experience. (For Level III must have 6 years of experience, For Level IV must have 8 years of experience)
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.
All applicants applying must be legally authorized to work in the country of employment.
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