Description:

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• Enterprise Clinical Services within is seeking a Business Analyst Consultant. Responsibilities of this positon include developing and maintaining letter templates in an enterprise letter generation system. You will apply company format standards to ensure consistency across the enterprise library. You will leverage the functionality of a dynamic letter generation tool to minimize inventory, reduce duplication, and automate letter generation wherever possible.

Primary Responsibilities:

• Understand and follow standardized processes for managing add or change requests, and implementing requests in the letter generation system
• Collaborate with our business partners, Letter Owners, and other Letter Maintenance Administrators (LMA’s) regarding letter template design and development
• Mentor other LMAs
• Develop new templates and / or change templates for approved letter requests
• Leverage functionality of the letter generation tool to reuse templates and variable text where appropriate
• Thoroughly test additions / changes and present completed templates to business owners for acceptance and sign-off
• Promote tested letter templates to production
• Communicate changes to end users
• Analyze inventory and identify opportunities to streamline, decommission, combine, etc.
• Summarize results / recommendations and present findings to manager

Required Qualifications:

• Bachelor’s Degree or 3 additional years of work experience
• 3+ years of business analysis experience that includes experience gathering requirements
• Intermediate or higher proficiency with MS Word and Excel
• Basic understanding of Agile process
• Available to work after hours and weekends to cover migrations and deployments

Preferred Qualifications:

• Experience in a clinical environment or understanding of Utilization Management (UM) program / process
• Experience in ICUE or other clinical integrated applications
• Understanding of software development lifecycle
• Demonstrated ability to communicate ideas clearly and concisely to all levels of an organization
• Excellent attention to detail, time management, organizational, and prioritization skills
• Proven ability to build relationships with multiple business partners and with senior stakeholders
• Ability to manage competing priorities in a fast paced and rapidly changing environment
• Ability to work well independently with limited supervision but also be a team player
• Excellent interpersonal skills
• Prior coding experience
• Experience navigating multiple databases