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Sr. Software Asset Manager
Minneapolis, Minnesota  |  Onsite
Contract Position
It appears that you have already applied to this job.
Applied on January 29, 2022
Job Id #53280 Posted January 12, 2022


Job Description

Project functions:
  • In support of a Software Asset Mgmt Project for the migration on one platform to another
  • Define processes, document processes using process workflow and create process documentation
  • Manually research, gather and load software metadata into technology solution
  • Create communications plan/communication material
  • Create training plan/training material
  • May need to help with BAU functions
BAU functions:
  • May need to help with Project functions
  • Provide oversight for one or more Software or Hardware Asset Management processes
  • Focus on managing Assets, IT resources or capabilities that contribute to the delivery of an IT service, examples are: Software, Software License, License Key, Software Contracts, Virtual Server, Physical Server, Hardware
  • Accountable to the organization for stewardship of assets (Hardware & Software) deemed as having financial value and falling within the control of Information Technology for the purpose of delivering an IT Service.
  • Ensure that assets required to deliver services are properly controlled, and that accurate and reliable information about those assets is available when and where it is needed.
  • Facilitate the creation/maintenance of frameworks for all applicable processes and procedures monitor for process compliance and adherence, ensure processes are performing according to the agreed and documented standard; continually review for best practice approach, practices, make suggestions and coordinate process/services improvements as appropriate.
  • Design, specify, implement detailed service, process measurements, and create/maintain applicable reports/dashboards. This information is provided at a variety of levels; operational details, operational dashboard, and governance dashboard.
  • Measurement and evaluation of process performance aligned to Critical Success Factors and Key Performance Indicators, as defined by the process.
  • Facilitate the day-to-day "request, receipt, identification, management, and withdrawal" of IT managed Service Assets (Hardware and Software)
  • Create and maintain accurate inventories and perform regular reconciliations of (a) what is owned against (b) what is actually installed against (c) what is recorded in configuration management system (CMS). Ensure that up-to-date (and historical) records are managed through the collection of key attributes such as; name, status, version, ownership, cost, entitlements, contracts, depreciation, location, product type, and CI to CI relationships. Ensure changes to assets (under management) are done so on the basis of formal approvals in accordance with the Change Management and/or other authoritative processes. Specific to Service Asset (software).
  • Ensure that there is proper management of budget, and financial approval for ALL new software and renewals are obtained.
  • Ensure that software purchasing arrangements/contracts are negotiated and structured to minimize cost while ensuring control. Legal and financial risk exposure is properly observed and mitigated where appropriate (re: terms and conditions, use without license, proof of license, etc.). Ensure reliable financial information (from procurement to disposal) is available where and when it is needed.
  • Monitor all relevant Administrative Tools (i.e. Email, SharePoint, Service Management tool, excel) on a daily basis and execute day to day duties as defined by process; and manage process related issues as they arise. Perform verifications & audits. Provide status accounting reports.
  • Administer the Service Asset and Configuration Management "control" process.
  • Perform duties in the following areas; Instruction (training), directing, and checking the work of others; managing vendor partners; advising Senior Management on improvements to strategies and techniques; manage projects where appropriate; train staff on processes and procedures; and facilitate external or internal audit requests as needed.

Experience:

  • 4-5 years experience required: Technical Competencies: Strong working knowledge of commonly utilized tools (e.g. Service Now, SCCM, SharePoint, MS Project, Office Products). 
  • Strong detailed understanding of the Service Management lifecycle. Have detailed understanding and/or certifications of ITIL Service Transition and experience

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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