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IT Analyst General
Detroit, Michigan  |  Remote
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Applied on January 28, 2022
Job Id #53203 Posted January 10, 2022

Under direct supervision, the IT Analyst may assist in formulating and defining systems scope and objectives through research and fact-finding combined with a basic understanding of business systems and industry requirements. May also work with subject matter experts to develop related content, processes, procedures, basic programming or reporting associated with ERP/EMR or other software systems. May be responsible for writing technical copy for various electronic publications; prepare operation and maintenance manuals and technical publications; gather technical information, prepare written text, and coordinate layout and manual organization. 


  • Works with Subject Matter Experts to interview requestors and departments to collect information as well as document workflows, requirements and business continuity needs.
  • Assists in preparing detailed specifications, wireframes, user stories, epics and theme documentation and final product documentation.
  • Participates in the development and implementation of related policies and procedures.
  • Other related duties as assigned.


  • 0 – 3 years of experience in analysis, design, technical writing, end user support, • Knowledge of Microsoft Office products.
  • Pursuing advanced certification in ITIL, ITAM, CSAM, PMP, BA, or other applicable certification.
  • General knowledge of emerging technologies.




Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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