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Organizational Change Management
Waukegan, Illinois  |  Onsite
Contract Position
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Applied on December 4, 2021
Job Id #52262 Posted November 18, 2021


Description:

  • High-level Project Details:
  • This effort is part of multi-year program.
  • Culture behavior shift in leveraging and trusting Microsoft Azure cloud components; part of enterprise digital health journey.
  • Global Data Science team provides real-world evidence to minimize # of clinical trials required and they incorporate risk-sharing models. Effort part of Enterprise Digital Health initiatives.
  • Stakeholders are internal users (commercial) for market insights using data analytics and creating new application to better understand therapeutic products and competition (market insights).
  • OCM manager to provide comms, stakeholder management and alignment, CM structure, visibility, training support, and culture change to alter mindset of business and how they use and leverage cloud data, sources and reporting from the cloud.
  • Agile/MVP first release expected for Med Device Commercial, Marketing and Sales Teams (across all Med Device Businesses) by end of 2021.
  • MVP includes new Azure analytic environment + PowerBI for Data Science Teams, and new Analytics Dashboard, portal, landing page and solution for internal marketing and sales (primary customer).

Background:

  • Extensive experience (at least 5 - 7 years) leading change, communication and training efforts for multiple global, complex technology implementations
  • Prior consulting experience delivering projects and navigating client-facing environments
  • Design Thinking, Culture and Branding/Marketing experience preferred
  • LaMarsh Managed Change, Prosci, CCMP or other Change Management Certification

Role-specific experience/background:

  • Ability to work / succeed in rapidly changing environment
  • OCM for Agile implementation experience is required
  • Digital Transformation, Advanced Analytics, Project Management, Digital Marketing, or Digital Innovation experience is required.
  • Technology enthusiast that can support a program's diagnostics surrounding complex business / technical challenges to implement innovative digital solutions with latest technologies. (e.g., Azure, AWS, Google Cloud, Power BI).
  • Global Comms and Training development / implementation experience required:
  • Multiple formats and deliverable types (leadership summaries, events, live training, train-the-trainer and other end user materials/job aids, Webex/Teams training, designing simulations/cbt, coordinating uploads to multiple/global LMS’, etc).
  • Experience creating/building out Change Champion Network 
  • Leadership and coordination of virtual team members (trainers / change champions)

Job Description:

  • Organizational Change Management (OCM) Lead will play a key role in ensuring all change initiatives associated with IT projects meet objectives by increasing adoption and usage.
  • The individual will provide leadership focus on aspects of change, including people, business processes, systems and technology, job roles and organization structural changes.
  • OCM Lead will partner with the business/function to ensure organizational change management is integrated into projects, applying a structured change management approach and methodology for the people side of change for business/function.

Skills:

  • Leverage change management methodology and apply as appropriate for the business environment, adjusting as needed to ensure focus is on execution and impact for the people-side change driven by a transformation initiative
  • Develop Project OCM Approach and Strategy documents
  • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
  • Develop and execute set of actionable and targeted change management plans, including communication plan, stakeholder management plan, change impacts, & training plan (if applicable)
  • Understand, communicate and contribute to IT organization change program goals & strategies
  • Provide leadership & implement change management process and tools to support change adoption
  • Support the design, development, delivery and management of communications
  • Lead change impact analyses, assess change readiness and identify key stakeholders
  • Confront and manage conflict in a constructive and timely manner. Highlight issues to the appropriate levels and take ownership to resolve them
  • Establish and maintain relationships with all levels across the company and external partners
  • Conducts change readiness (when applicable), change impact assessments, and post change management assessments to determine effectiveness of communication, training, change implementation and user understanding
  • Gain executive sponsorship, manage stakeholders, define stakeholder impacts, drive stakeholder awareness, guide business engagement (champion /super users)
  • Utilize innovative, creative approaches and continuous improvement to drive communications, training, change management and other human resources-related content to improve the absorption and adoption of key messages
  • Support the development of reference guides, FAQs, videos, scripting, workflows and other documentation to complement training efforts
  • Utilize creative, alternative approaches to traditional classroom training including e-learning, video, and self-directed method.

Experience:

  • Experience with major transformational, cultural change programs leading to new capabilities
  • Ability to apply a structured change management approach and methodology for the people-sided change caused by projects and change efforts
  • Experience with organizational design and organizational effectiveness tasks and delivery
  • Highly developed communication skills with expertise in producing organization-wide communications, communication strategy, including cascading messages, collateral, talking points, posters, job aids, presentations, etc.
  • Experience with project management approaches, tools, and phases of the project lifecycle
  • Demonstrated strong leadership skills, excellent active listening skills and ability to work effectively at all levels across the global organization

Minimum Education:

  • Bachelor’s Degree or higher in communications, training, organizational change management or information systems

Minimum Experience / Training Required:

  • Extensive experience (at least 5 - 7 years) leading change, communication and training efforts for multiple global, complex technology implementations
  • Prior consulting experience delivering projects and navigating client-facing environment
  • Design Thinking, Culture and Branding/Marketing experience preferred
  • LaMarsh Managed Change, Prosci, CCMP or other Change Management Certificatio

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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