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Information Security Engineer
., South Carolina  |  Remote
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Applied on October 24, 2021
Job Id #51341 Posted October 13, 2021

Job Description:

  • The Network Security Engineer will be responsible for implementation and administration of network security hardware and software, enforcing network security policies and compliance requirements.
  • The role is expected to contribute to documentation and adhere to SLA targets and requirements.
  • The daily duties include hands-on troubleshooting, interfacing with clients and associates as needed to resolve complex cases, maintaining and patching managed security platforms.
Specific installation tasks could include:
• Physically install and connect firewalls and other security appliances
• Install latest vendor-approved stable OS on appliances
• Create virtual firewalls with appropriate configurations and policies
• Configure remote access VPN functionality
• Configure site-to-site VPN functionality
• Configure firewall interfaces, network configurations, access control lists and policies, routing, remote access (VPN) and next-generation firewall feature sets implementing best practices
• Integrate firewall with Forti Manager, Forti Analyzer, Forti Authenticator and other Fortinet products as required
• Configure high availability
• Configure SIEM Integration

Provide direct technical support including:
• Basic troubleshooting on the full range of Fortinet products
• Collection, analysis and change recommendations of configuration information
• Collection and analysis of customer network information
• Collection and initial analysis of packet trace information
• Recommend corrective actions based on analysis
• Provide customer education where needed due to gaps in networking, product knowledge
• Consultation of technical documentation, bulletins and release notes for known problems
• Reproduction of customer environments on lab equipment
• Follow up on technical cases including proper escalation and management of the case
• Manage customer communications and expectations until the closure of each case

Job Skills Required:
• Experience in a technical support role in a networking/security company or equivalent education
• Strong understanding of TCP/IP, routing protocols, L2/L3 switches
• Experience with security products firewalls, IPSec, IDS/IPS, Anti-Spam, virus scanning
• Strong troubleshooting and problem-solving skills
• Extensive working knowledge of Windows, UNIX or Linux
• Previous Managed Security Service (MSS) experience, supporting security products is desirable.
• Strong English skills both written and verbal.

Educational Requirements:
• Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable

• Fortinet NSE4 and higher certifications strongly desired
• Palo Alto
• Broader security certifications a plus

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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