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Change Coordinator
Kansas City, Missouri  |  Hybrid, Onsite
Contract Position
It appears that you have already applied to this job.
Applied on October 25, 2021
Job Id #51339 Posted October 13, 2021

• Implement changes accurately and timely in close coordination with cross-functional peers that include Project Managers, Developers, Testers, Release Managers, and other technical support staff
• Communicate changes to appropriate teams and ensure key individuals are included
• Create, review, and track change tickets in Service Now
• Monitor deploy tickets in Jira, and proactively work with environment owners/scrum teams
• Manage relationships with cross functional teams
• Assist Change Team in the transition to SAFE Agile methodologies, potentially including CI/CD practices, scripting, and close collaboration with agile scrum teams
• Learn how ACH and Check applications operate in order to become a subject matter expert
• Engage and adapt to the new org structure through collaboration with colleagues from other payments offices.
• Perform other duties as may be assigned.

• BS in Computer Science or related information technology
• 7 years of direct relevant technical experience in change control activities
• Experience with Safe Agile & CI/CD methodologies and practices
• Demonstrated written and oral communication skills required.
• Adherence to policies and controls required.
• Demonstrated ability to respond to complex problems under tight deadlines.
• Precision and accuracy are critical.
• Able to present and explain concepts and information to diverse types of audience: executives, managers, subject matter experts, software developers, users, vendor, and technical staff
• Team player with strong technical and user support skills
• Must be well organized, self-motivated and self-directed Key Job Requirements
• Prior experience with Remedy\Service Now required
• Knowledge and experience with Safe Agile and CI/CD methodologies
• Experience with change control required
• Experience with Jira or similar ticketing tool
• Strong team work, interpersonal skills, and ability to collaborate required
• Cloud experience a plus
• Scripting skills a plus

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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