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Business Systems Analyst
Plano, Texas  |  Onsite
Contract Position
It appears that you have already applied to this job.
Applied on January 29, 2022
Job Id #51241 Posted October 8, 2021


  • Manufacturing Stoppage / line down
  • Manufacturing MES setup

Main Purpose of Job

  • Working under general supervision, Provides level 1 MES system support to local manufacturing business teams.
  • Works directly with clients and applies IT, business knowledge and experience to determine root causes of any issues encountered by the manufacturing business teams while utilizing the MES software to manufacture product.
  • Perform configuration of the FTPC MES software based on business requirements that are routed through the PLM (product lifecycle management) systems of WindChill.

Primary Responsibilities:

  • Perform configuration and maintenance of the MES software based on business requirements
  • Provide level 1 MES system support to local manufacturing business teams
  • Experience with MES software functionality to determine root cause of issues encountered by the business when using the MES software
  • Performs business process analysis to define configuration requirements
  • Simulates or recreates user problems to resolve operating difficulties
  • Ability to coordinate medium size projects as a Business Systems Analyst resource
  • Ability to perform end to end-user training in a 1on1 or class type setting as needed
  • Provides support to existing applications and resolves business and technical problem
  • Communicates effectively with management to enhance their understanding of the opportunities and limitations of information systems
  • Ensure compliance with all Abbott procedures including all applicable regulatory agency requirements
  • Performs other related duties and responsibilities, on occasion, as assigned
  • Experience with MES software functionality and capabilities to provide consultation to business and other IT groups when looking to enhance system capabilities
  • Experience with MES Interfaces and capabilities to provide consultation to business and other IT groups when looking to enhance system capabilities
  • Knowledge of SDVLC methodology
  • SDLVC or Software Validation experience
  • Manufacturing experience within a government regulated facility
  • Advanced computer knowledge and experience
  • Excellent communication and customer service skills.  Able to bridge communication between technical areas and business areas for a full and complete understanding of expectations
  • Ability to multi-task efficiently on several simultaneous efforts
  • Experience in training material creation and delivery, using a variety of training methods
  • Experience working in a broader enterprise/cross-division business unit model preferred.
  • Ability to work in a highly matrixed and geographically diverse business environment.
  • Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
  • Ability to leverage and/or engage others to accomplish projects.
  • Ability to work remotely as well as in an Abbott Facility
  • Ability to travel approximately 10%, including internationally.

Minimum Required Qualification:

  • Bachelor’s degree in a technical discipline or 2 to 4 equivalent years of experience
  • 2 to-4 years of manufacturing / shop floor knowledge / experience
  • 2 to 4 years of experience with FTPC and/or PROMIS MES software

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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