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Dispatch Coordinator
Woodbury, Minnesota  |  Remote
Direct Hire Position
It appears that you have already applied to this job.
Applied on October 15, 2021
Job Id #51065 Posted October 7, 2021


  • Manage the coordination and scheduling of subcontractors and field service providers for all T&M requests, repair and maintenance and service calls.
  • Maintain daily communication with subcontractors, field service providers, general contractors and clients to effectively communicate project expectations while proactively manage changes in project specifications and timelines as well as identifying potential crises and devising contingency plans.
  • Ensure tickets are completed in a timely manner by ensuring that all required components are at the job site on time and issuing purchase orders and required paperwork.
  • Review installation requirements with customers and/or contractors and validate site readiness to ensure the job-site and customer are prepared for, and expecting our installation and communicate any schedule changes immediately.


  • Technical background; preferably with IT Services, technical installation process, and/or security systems
  • Strong experience with Microsoft Office; particularly Excel, Word and Outlook
  • Advanced and effective verbal customer service skills
  • Displays competence in prioritizing tasks, managing project responsibilities, consistently meeting deadlines and showing autonomy in completing tasks
  • Manages multiple and sometimes competing priorities to meet all deadlines

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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