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Learning Experience and Content Strategist
Boston, Massachusetts  |  Remote, Onsite
Contract to Hire Position
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Applied on October 20, 2021
Job Id #50605 Posted September 15, 2021


  • Our Purpose: If you want to create market leading offerings and solve industry wide problems for which will transform the healthcare system, youve come to the right place.
  • The Fusion Team is an enterprise accelerator within. We combine leading market, product, experience, and design capabilities with deep industry knowledge and expertise.
  • Our clients confidently bring us their biggest challenges and opportunities, knowing that we have the start-up mentality to bring a new experience to life within a Fortune 7 company.
  • The Fusion Team thrives on a unique blend of art and science. We balance entrepreneurial zeal, elite production, and customer/client empathy.
  • We are currently seeking teammates for Fusions multidisciplinary team to create market leading solutions for our clients.

Once you join the team, you will:

  • Design and develop course modules and materials that are digestible, modular and create space for application as well as reflection.
  • Create complementary instructional documentation including guides, worksheets, and video scripts.
  • Bring content to life through storytelling and examples that contextualize the material within meaningful scenarios that spark empathy and build knowledge retention.
  • Write memos and other narrative documents that support team operations.
  • Examples include conceptional press releases for products that have yet to be launched and strategy memos using extensive data to back them up.
  • We use writing from The Wall Street Journal or The Economist as our guide for exceptional writing.
  • Brainstorm and develop ways to engage diverse audiences in virtual environments.
  • Use your voice and our customers voice to communicate how we can drive positive change for those we serve.

To be successful in this role, you have:

  • Demonstrated experience in content writing for online experiential learning courses with learner engagement and retention in mind.
  • Experience with learning design, curriculum development, eLearning development, and/or content creation.
  • Knowledge of instructional design, adult learning principles, distance learning, or a related field and/or a body of work.
  • A strong command of English language and grammar to effectively communicate with diverse audiences.
  • Familiarity with design thinking and ethnographic research.
  • Familiarity designing content with accessibility and inclusivity in mind.
  • Comfort working both independently and collaboratively.
  • Comfort giving and receiving feedback including acting on constructive feedback and reviewing the work of others to provide recommendations for improvement.

Bonus, wed love to know if you have:

  • Diversified writing and storytelling experience such as writing effective copy, instructional text, audio, and video scripts.
  • Knowledge of Social Determinants of Health and how they manifest in individuals and communities.
  • Exposure to learning management systems as well as common software used in the design and development of learning experiences.
  • Our Teams Approach to Inclusion, Equity, and Diversity:
  • We believe in exploring, learning, and being bold in our beliefs.
  • This shared need to push boundaries enables us to be trusted leaders in our ecosystem.
  • Our team culture empowers us to grow, create, thrive, and elevate everyone we touch.
  • We foster the culture within our team by
    • 1. Being thought leaders and defenders of inclusivity, diversity, and equity
    • 2. Modeling desired behaviors and strategies
    • 3. Continuously learning and pushing ourselves even when its uncomfortable
  • We accomplish this with our principles at the forefront of our work, decisions, and collaboration:
    • 1. Humans First
    • 2. Celebrate the Differences
    • 3. Always be the Bridge
    • 4. Impact Over Output
    • 5. Stay Curious, Keep Moving

Top Requirements:

  • We want demonstrated experience (i.e. can show examples of their work) in some combination of instructional design, eLearning curriculum development, AND/OR course design for diverse backgrounds and learning styles.

Team and Team size:

  •  The Fusion team is roughly 22 people. We have a combination of designers and strategists.
  • The team is broken down into Product, Experience, and Strategy but we work across all three.
  • This position will report to me and within the Strategy arm of the team.
  • In this part of the team, we have 7 people total, but again, we operate across the full team for our projects.

Interview Process:

  • How many rounds? 2-3 rounds: Introduction and vetting (about an hour and a half total commitment); Deeper dive into how they think and work (usually 2-4 hours)
  • Video vs. phone? Video.
  • How technical will the interviews be? For the first interview, we will ask their opinions and ideas for solving certain problems, while getting a feel for team dynamics and work style.
  • The second interview will be more hands-on where we will ask them to work through a couple of problems and present their work.
  • Would love to see a writing sample at some point in the process.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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