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Digital Accessibility Program - Manager
Basking Ridge, New Jersey  |  Remote
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Applied on October 15, 2021
Job Id #49364 Posted July 27, 2021

Projects the candidate will be working on:

  • The Accessibility Center of Excellence (COE) is leading a Digital Accessibility Program (DAP) that will expand the number of properties we support within.
  • We're seeking an experienced Accessibility Engineer with strong organization and communication skills to help teams and stakeholders build accessibility capability and support our overall goal to mature accessibility in the organization.
  • This role reports to the DAP Lead within the Accessibility COE.

Ideal Background:

  • This is not a traditional project/program manager role - will not be managing people, will not be managing budgets/risk, etc..
  • Will be responsible for a portfolio of websites and apps and will work with teams to help build accessibility and track progress - ensuring assessments are being completed and related follow ups/reporting.
  • Accessibility experience is a must have.
  • Must be organized, must be able to handle multiple activities at the same time.
  • Looking for someone that has led projects around accessibility.
  • Looking for someone who has worked with multiple teams to integrate accessibility into their processes.


  • Ability to influence without authority

Top Requirements:

  • 5+ years of experience in digital accessibility with at least 2 years leading in some capacity
  • Knowledge of digital accessibility, testing and interpretation of results
  • Ability to manage to timelines and escalate issues as appropriate

Team and Team size:

  • Will work with development teams, accessibility engineers at the ground level, and product owners.
  • Coordinating with managers on accessibility team. Reporting up to leadership and businesses in terms of presenting findings, etc..

Top Responsibilities:

  • Manage relationships with product owners and teams for impacted digital properties, serving as primary point of contact for accessibility and leading through support, communication and collaboration
  • Carry out accessibility orientation and onboarding for properties identified for impacted properties and stakeholders
  • Coordinate with product and assessment delivery team to ensure accessibility assessments are scheduled and completed according to plan and serve as a quality check on assessment results
  • Partner with product owner and teams to assess their needs for accessibility, align goals and objectives with those of the program and the organization, establish KPIs and track progress
  • Provide product owners and teams with guidance for how they can meet objectives for accessibility using tools, training, best practices, coaching and other resources provided by the Accessibility COE
  • Develop, deliver and present reporting on progress toward accessibility maturity
  • Maintain awareness and understanding of the environment, groups and people in assigned business areas
  • Participate in and, in some cases, lead development of tools, practices or processes used for building accessibility maturity and the Accessibility COE in general.
  • Contribute to special programs to advance accessibility in the organization through preparation and delivery of activities that may include presentations, articles, training, working sessions and others.
  • Take an active role in developing knowledge and skills related to the role through training, self-managed learning and participation in industry groups related to accessibility such as PMI, W3C-WAI and IAAP

Skills/attributes Required

  • Undergraduate degree or equivalent work experience
  • 5+ years of experience in digital accessibility with at least 2 years leading in some capacity
  • Using data and information to guide business decisions
  • Knowledge of digital accessibility, testing and interpretation of results
  • Ability to manage to timelines and escalate issues as appropriate
  • Ability to remain productive and resourceful through the ambiguity and uncertainty that comes as a natural part of work in a dynamic organization
  • Exceptional communication skills, both written and verbal
  • Excellent organization and comprehension capabilities

Skills/attributes Preferred

  • Project management experience
  • Experience working in an environment that has a mature accessibility program
  • Experience building organizational accessibility

Working Time:

  •  8 to 5

Interview Process:

  • Up to 3 rounds of interviews plus leadership screening as needed (virtual)
  • During interviews, we will be looking for hands on accessibility experience and experience leading efforts related to testing, results, and remediation - ex: working with groups to integrate accessibility into their processes.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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