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Product Analyst
Reynoldsburg , Ohio  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on January 25, 2022
Job Id #53071 Posted January 5, 2022

Must Have

  • Confluence
  • JIRA
  • Loyalty Technology Integration
  • Microsoft 365
  • Project Methodologies - Agile/Scrum

Nice To Have


  • The Product Analyst contractor plays a critical role at the center of the digital platform’s newly created Loyalty Product Team.
  • Responsibilities span every aspect of Agile software development, including priority definition, planning, development, deployment, measurement, iteration, and support.
  • This position is embedded with the newly created dedicated Loyalty Product Team.
  • The PA is highly collaborative, engaging and working with other product teams with areas of dependency to drive delivery of loyalty capabilities.


  • Maintain a detailed understanding of ecommerce systems, data, processes, and the customer experiences they drive
  • Capture user stories and acceptance criteria to deliver defined outcomes
  • Coordinate planning, backlog grooming, and estimation; manage resource allocation and dependencies
  • Partner with technology teams to optimize and iterate on the underlying system architectures

Development & Product Team Operations

  • Provide product leadership to our loyalty initiative which will work to build a non-credit card loyalty program for Victoria’s Secret and Pink.
  • Coordinate Product Team development activities to deliver project outcomes
  • Understand and implement Victoria's Secrets Lean/Agile product processes, standards and tools
  • Utilize DevOps principles to create flow, make work visible, shorten feedback loops, find problems earlier and drive learning
  • Collaborate with other Product teams to unlock dependencies and effectively leverage shared data, systems, and service
  • Coordinate with UX, front-end development, back-end development, and subject matter experts on design & development
  • Continuously evolve and optimize processes and standards to build speed, quality, agility, and flexibility for the Enterprise
  • Track development health and velocity using Agile tools; anticipate, track, escalate and mitigate risks
  • Drive quality, compliance, and rapid response to customer or business issues
  • Coordinate and/or lead agile ceremonies including the daily team scrums
  • Ensure site stability and operational integrity via participation in team-based on call rotations and defect triage


  • Current familiarity with loyalty leaders, KPIs, best practices, and vendor ecosystem highly preferred
  • Organized, structured, analytical and logical; strong problem-solving skills
  • Strong current familiarity with Loyalty Platforms highly preferred
  • Comfortable working with distributed teams balancing Lean/Agile Product practices with fixed-timeline campaign and/or Enterprise Projects
  • Comfortable managing through gray areas to define new working relationships and define processes for cross-team collaboration
  • Good understanding of ecommerce platform technology and commerce KPIs
  • High curiosity and learning orientation; uses qualitative and quantitative methods to assess performance & customer experience
  • Excellent written and oral communication skills, including relationship management, presentation, facilitation, and decision support
  • 5-10 years experience 

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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