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Digital Producer
New York, New York  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on December 9, 2021
Job Id #52336 Posted November 23, 2021

Must Have

  • Exercises clear communication with various cross functional partners, clarifying requirements, schedules and setting expectations to ensure deadlines for deliverables are met. Interfaces frequently with Marketing, Copy and Design.
  • Experience preferably in the Retail or Consumer Product industry or in project management
  • JIra / Confluence
  • User Experience
  • The Senior Digital Producer role requires an experienced background in digital production and a proven ability to effectively manage complex projects from concept to completion.
  • The Sr. Digital Producer will shape and lead destinations for company's  from initiation through implementation by leveraging their ability to define the project scope/approach, by incorporating input from cross-capability leads throughout the project lifecycle and by driving solutions to reach final outcomes.
  • This role requires an ability to communicate strongly and effectively with internal and cross-functional teams to drive decisions and next steps.
  • A Reports to Director of Digital Production.
  • Executes established production/process standards and provides suggestions and feedback on process refinements
  • Maintain and execute superior standards of production
  • Ensure user experience and messaging are validated with user testing when relevant; and maximize delivery of objectives
  • Proactively anticipate, track, escalate and mitigate risks Ensure quality, compliance, and rapid response to customer or business issues .
  • Leverage analytics to drive iteration and optimization; measure impact of changes on KPI benchmarks & targets Lead hindsight meetings and implement opportunities for improvement

A Campaign Production

  • Assists Production Team in producing brand initiatives and projects from concept to completion Engage partners frequently to maximize feedback and agility; calibrate and adjust efforts based on changing business needs
  • Facilitate internal and cross-functional project kickoffs and reviews, intake feedback and execute follow-ups with various partners. (Interface frequently with Creative, Merchandising, Marketing, Creative Operations, Digital Platform and Public Relations)
  • Reviews the Marketing/Merchant strategy and acquires the appropriate information and details needed to deliver to Copy & Design for execution
  • Ensures alignment and support of the a big picture for the customer & multiple channels.
  • Liaises closely with site, media, email and social production partners to ensure messaging alignment is consistent throughout the mediums (copy, design, image, pricing details, etc.)
  • Exercise clear communication with various cross-functional partners, clarifying requirements, creating/managing resources, schedules and expectations
  • Ensures legal compliance and a positive customer experience is demonstrated in project Coordinates & filters feedback from multiple parties and manages execution of changes within the appropriate deadlines
  • Manage contract producers as required. Develop team members through training and continuous coaching


  • Confident leadership skills coupled with a strategic orientation Experience of working with creatives in all disciplines
  • Ability to self-manage with stellar time-management skills Ability to juggle multiple tasks and projects and prioritize Self-motivated, Team player Skillful in creative problem solving, negotiating and resolving conflict
  • Experience managing web content and projects, including commerce, marketing, localization, accessibility Comfortable working with distributed teams balancing
  • Lean/Agile Product practices with fixed-timeline campaign Projects Detailed understanding of ecommerce platform technology and OKRs Detailed and current familiarity with ecommerce best practices
  • Some familiarity with User Experience research and design best practices 
  • Organized, structured, analytical and logical; strong problem-solving skills
  • Strong and positive leadership presence: able to inspire, collaborate, and flex communication style to build trust and consensus
  • High curiosity and learning orientation Able to gain insights on customer and business dynamics through metrics and drive to productive action
  • Excellent written and oral communication skills, including relationship management, presentation, facilitation, and decision support
  • Experience in and ability to define scope and requirements for projects


  • Bachelor's Degree or equivalent experience 5+ years  experience with consumer-facing digital products/properties.
  • Some experience with a major consumer brand (agency experience acceptable),
  • Retail/ecommerce experience a plus Experience using a Content Management System
  • Experience running multi-faceted campaigns/projects from start to finish Builds and sustains relationships across the organization.
  • Works with partners & balances feedback received with time/resources needed to meet deadlines.
  • Negotiating skills a plus Ability to approach issues with flexibility; should be very agile with change management
  • Highly functional in Microsoft Word, Excel, PowerPoint, and MS Outlook and Mobile

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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