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Software Support Engineer
Minnetonka, Minnesota  |  Remote, Onsite
Contract to Hire Position
It appears that you have already applied to this job.
Applied on November 27, 2021
Job Id #51492 Posted October 19, 2021

Projects the candidate will be working on:

  • Application production support. Troubleshooting incident tickets, analyzing issues and assisting in updates

Ideal Background:

  • We want to be as specific as possible with our firms so they can find the type of candidate you’re looking for.
  • a. Production Support experience with troubleshooting knowledge/ability.
  • b. Strong communication skills as the individual will be working with end users.

Team and Team size:

  • 3 off shore, 5 onshore. Mix of analysts, SREs and engineers

Top Responsibilities:

  • Incident management, problem management, war room response, application monitoring

Skills/attributes Required

  • MySQL query experience
  • Splunk experience
  • Java code troubleshooting

Skills/attributes Preferred

  • Openshift

Working Time:

  • 8am - 5pm, on call as needed

Interview Process:

  • How many rounds? 2
  • Video, phone, or in person? video
  • How technical will the interviews be? behavioral and technical

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.


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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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