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eCommerce Catalog and Data Manager
Shakopee, Minnesota  |  Remote, Hybrid, Onsite
Direct Hire Position
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Applied on December 4, 2021
Job Id #51119 Posted October 15, 2021


OVERVIEW

Reporting to the Senior Online Marketing Manager, the eCommerce Catalog and Data Manager will be responsible for the management, maintenance, and development of the organization’s catalog attributes, assets, and tools. This position will act as the administrator/manager of Product Information and Experience Management (PIM/PXM) databases, Product Syndication services, and Digital Asset Management (DAM) systems. Responsibilities will also include developing and maintaining training, software and reporting to applicable parties. The eCommerce Catalog and Data Manager will collaborate with product management, sales, senior management, and others to maintain catalog information and update partner websites with product data.

RESPONSIBILITIES

  • Responsible for managing PIM/PXM and DAM platforms to collect, normalize and automate content from product sources out to applicable sources, websites, and tools.
  • Partner with internal and external teams to maintain the catalog and other product tools so that they can be published across multiple web locations.
  • Maintain, manage and update syndication partner databases; collaborating with Channel Sales, Retail Sales, Sales Operations and others to support their strategic and business goals.
  • Be the primary point of contact and manager of PIM /DAM software, product databases, and syndication services to ensure full operating capacity.
  • Manage and update catalog data used for internal and third-party tools.
  • Work closely with Marketing Project Manager and Product Managers to execute monthly product launch process. Assist team as necessary.
  • Create and maintain training documentation and train colleagues as needed.
  • Audit and correct  branded content across the internet, including but not limited to inaccurate product details and branded assets.
  • Regularly deliver and communicate project status and progression of deliverables to management, project owners, and other stakeholders. Hold business review meetings as necessary and as requested with partners and vendors.
  • Perform regular audits of org's .com to ensure content is accurate and relevant.
  • Work diplomatically and effectively across cross-functional teams.
  • Attendance is an essential function of this position.
  • Performing all other duties as assigned.

REQUIREMENTS

  • Bachelor’s degree in Information Systems, Business Administration, or related field preferred.
  • Minimum of four years’ experience working with product databases.
  • If no bachelor’s degree, high school diploma and five years of relevant experience can be substituted.
  • Proven working knowledge of database management systems and CMS software applications.
  • Proficient in latest versions of Microsoft Office applications, including PowerPoint and Word with strong command of Microsoft Excel.
  • Working knowledge of basic HTML, CSS, and Salesforce CRM software.
  • Product publishing knowledge.
  • Experience with web-based project collaborations tools.
  • Excels in professional communication between multiple internal and external customers.
  • Professional written, verbal, and interpersonal communication skills that produce desired results.
  • Capable of reading and interpreting information, such as reports, general correspondence and policy guidelines, with the ability to share with others as needed.
  • Ability to use a computer and standard business equipment, and other work-related software with minimal instruction.
  • Excellent active listening, decision-making, team building and customer service abilities.
  • Ability to work and prioritize independently with the capacity to collaborate with others.
  • Excellent time and organizational abilities with the ability to seek assistance in a professional manner.
  • Ability to manage multiple and varied projects simultaneously with minimal supervision while maintaining attention to detail.
  • Capable of demonstrating an understanding of, and being sensitive to, serving a culturally diverse customer base.
  • Demonstrated ability to learn and apply newly acquired feedback, skills, and knowledge.
  • Ability to maintain confidentiality and comply with professional ethics and standards.
  • Ability to learn and apply new competencies and information as to enhance individual job performance and make recommendations to the department.
  • Ability to learn and apply new competencies and information as to enhance individual job performance and make recommendations to the department.
  • Strong sense of urgency, accuracy, and follow through.
  • Ability to work independently and as a contributing team member; self-motivating.
  • Flexible, organized, personable; professional attire required.
 
  • DESIRED SKILLS:
    • Salsify, Salsify, Salify!
      • Salsify experience over PIM
    • Coding experience a plus- this role is on a team with two web developers that do the heavy lifting, this role could always defer the difficult situations to them, but having an understanding for this role to troubleshoot in their own would be helpful.
      • Looking for candidates who are comfortable with HTML and CSS; looking for someone who can hit the ground running with these skills, minimal training
    • Strong attention to detail and analytical skills. In this role: troubleshooting product information on various web portals for channel partners for accuracy, manage around 700 products
    • SEO experience as it is not relevant to the role
  • EXPEREINCE
    • Look for candidates with a Business Analyst background
    • Would like to see candidates with more 4+ years’ experience in working with product databases
    • Would like to see candidates with experience in conditional logic

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

EQUAL OPPORTUNITY EMPLOYMENT SURVEY

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If yes, please indicate by checking the appropriate box below

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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