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Identity & Access Management Technician
Detroit, Michigan  |  Onsite
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Applied on October 18, 2021
Job Id #50702 Posted September 20, 2021


  • The Identity & Access Management Technician works in collaboration with all functional areas relative to Information Technology systems, networks, applications, and computing services within the company. The position will be responsible for the lifecycle of identity (user) objects for production systems that support of the company's multi-site identity object library.
  • The IAM Technician reports to the Identity & Access Management Services Manager. This position will work in a collaborative effort with IPSO to assure technical controls are in compliance with policies, applicable laws and regulations relating to end user identity objects.


  • Independently handle escalated, moderately complex investigations or incidents as assigned.
  • Process Access Request Forms that have been released for provisioning while adhering to all documented processes for target systems or services.
  • Interface directly with system leaders, managers, and executives to provide identity credentials.
  • Provide immediate support for sensitive account management, such as terminations and investigations with integrity and confidentiality.
  • Assist in the development of procedure, process, and policy documents to protect the integrity of user objects.
  • Perform daily tasks of the team to include but not limited to identity object manipulation, account auditing, account investigation, and role-based access management
  • Prior server administration at a user object level, Microsoft Server, Linux.
  • Basic understanding privacy/security and how it relates to identity objects.
  • Basic understanding privacy/security and how it relates to identity objects.
  • HIPAA, HITECH, NIST knowledge desired.
  • Self-motivated with excellent verbal and written skills.
  • ITIL foundations v3.0 certification preferred.
Related certifications in identity/server management preferred (CIAM, MCSE, Epic) Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:
  • Communication
  • Ownership
  • Understanding
  • Motivation
  • Normal office environment with minimal exposure to noise, dust, or extreme temperatures


Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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