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Market Insights Analyst
asdfasdf, Minnesota  |  Hybrid
Contract to Hire Position
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Applied on September 18, 2021
Job Id #49761 Posted August 11, 2021


This position is responsible for supporting research efforts related to our Voice of Customer/Voice of Producer (VOC/VOD) initiatives. This position will collaborate closely with the Customer Experience lead to understand VOC/VOD needs, and design research supporting customer and producer experience initiatives. In addition, this position will work to synthesize VOC/VOD information across multiple sources, and help clients apply VOC/VOD to business decisions. Additional responsibilities may include supporting research efforts for teams in the Marketing department, depending on need.

Essential Job Functions

  • Conduct research (quantitative and qualitative) to understand customer and producer experience (40%)
  • Develop and maintain a VOC/VOD platform solution housing data from a variety of sources (30%)
  • Synthesize research and other VOC/VOD sources to develop insights (15%)
  • Communicate VOC/VOD insights to business partners across the company ensuring they apply VOC/VOD to business decisions (15%)

Experience

2-3 years of experience working in a customer-focused or market research position; experience working in financial services a plus

Education

Four-year degree is required: marketing or social sciences focus preferred

Other Considerations

  • Ability to handle multiple projects and priorities is required
  • Experience working with statistics preferred
  • Experience writing surveys preferred
8/11 - Qualifying tomorrow. This position is being opened to backfill for an employee who will be going out on maternity leave.  We are posting this role as contract to hire because we have requested an add to staff for 2022
 
  • Able to manage multiple projects at a given time
  • Able to be agile to adjust work meet changing demands
  • Good listening skills; able to ask probing questions to understand needs of stakeholders
  • Comfort in working with in multi-function teams
  • Comfort presenting to small groups of people

USC/GC
2 Max Submissions
Logo: Yes

70-75/hr | $70,000 - $80,000 annually.  Bonus target is 10% of base salary. 


Allianz Life - Golden Valley Hybrid Post Covid
Market Insights Analyst
3-6 Month C2H

 

The Role

This position is responsible for supporting research efforts related to our Voice of Customer/Voice of Producer (VOC/VOD) initiatives. This position will collaborate closely with the Customer Experience lead to understand VOC/VOD needs, and design research supporting customer and producer experience initiatives. In addition, this position will work to synthesize VOC/VOD information across multiple sources, and help clients apply VOC/VOD to business decisions. Additional responsibilities may include supporting research efforts for teams in the Marketing department, depending on need.

Essential Job Functions

  • Conduct research (quantitative and qualitative) to understand customer and producer experience (40%)
  • Develop and maintain a VOC/VOD platform solution housing data from a variety of sources (30%)
  • Synthesize research and other VOC/VOD sources to develop insights (15%)
  • Communicate VOC/VOD insights to business partners across the company ensuring they apply VOC/VOD to business decisions (15%)

Experience

2-3 years of experience working in a customer-focused or market research position; experience working in financial services a plus

Education

Four-year degree is required: marketing or social sciences focus preferred

Other Considerations

  • Ability to handle multiple projects and priorities is required
  • Experience working with statistics preferred
  • Experience writing surveys preferred

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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We do not accept scanned documents, images, or resumes containing images and/or icons.

Password must contain:
  • minimum 10 characters

  • 1 uppercase letter

  • 1 lowercase letter

  • 1 numeric character

  • 1 special character (such as !, %, @, #)

  • Passwords match

EQUAL OPPORTUNITY EMPLOYMENT SURVEY

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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