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Sr. Agile Coach
Richfield, Minnesota  |  Onsite
Contract Position
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Applied on September 18, 2021
Job Id #49642 Posted August 6, 2021

Tell us about your department:

  • The Product Practices team exists to help Client respond to changing signals from customers, business, and technology.
  • The Product Practices team facilitates, coaches, and trains teams and individuals at Client on the values, principles, and practices of Product Management and Agile.

Project Description:

  • Helping teams within the People Technology Group to make Client a Best Place to Work. 

Position Summary/Job Description:

  • Client is seeking change leaders of diverse backgrounds to join our thriving, creative, and energetic Agile & Product Practices movement.
  • Our company has shown it can pivot, iterate, and respond to change, and we’re looking for additional Agilists to help us continue to imagine what’s possible as we enrich lives through technology. 
  • As an Agile Coach - CW on our Agile and Product Practices team, you will foster a culture of continuous improvement by coaching product teams in context, helping people inspect, adapt, and arc toward self-organization and self-direction.  


  • Mentally resilient, self-aware, and self-motivated, you partner with your teams and leaders to create and implement improvement experiments.
  • You use self-awareness and coaching acumen to know when to be pedantic and when to be pragmatic.  
  • Customer obsessed, with a broad and ever-growing toolbox of Agile and Product practices to bring the customer to the heart of all you and your teams do. 
  • Confident, positive, and optimistic to put forward new ideas and, when necessary, challenge status quo. You are able to take motivation from constraints, challenge, and change. 
  • Highly Communicative, verbally, visually, and in writing. You partner with others to tell stories of change and growth to inspire and motivate. 
  • Flexible and dependable, teams and peers recognize you can get a lot done. 
  • Able to make strong relationships that support the growth of individuals, teams, and the entire company.
  • Motivated by serving individuals, teams and organizations be the best possible version of themselves while delivering value in highly volatile, uncertain, complex, and ambiguous times.

WHAT YOU’LL DO AT Client... 

  • Create environments for the agile mindset informed by meaningful and empirical observation.
  • This means visualizing and radiating information, encouraging transparency, and working with your teams and leaders to find and use measures that inform continuous improvement and the health of a product team.
  • You will help your teams to gain insight, using only metrics that matter and drive change.
  • Measures may reflect a variety of things, from how a team knows if they are “winning,” to how their customers are succeeding, to how probes were created, and experiments run. 
  • Facilitate Agile gatherings and support transparency between multiple product teams, including but not limited to creating and modifying working agreements, daily stand-ups, story refinement, sprint planning, sprint reviews and retrospectives, purpose-driven visualizations, and stakeholder demonstration.  
  • You’ll be a neutral party between disciplines, helping knit engineering, product, CX/UX, and others together while honoring perspective in psychologically safe settings.
  • Partner deeply with teams and leaders to identify and focus on resolving impediments at the local, and at times, global level. You’ll support teams in meeting their commitments through proactive planning and risk mitigation.
  • Collaborate closely with other coaches.
  • Our Agilists aren’t only former scrum masters, but practitioners from a wide variety of disciplines, including software development, service design, UX, consulting, management, and beyond. We pair, learn, support, and grow together.
  • Train and mentor others by identifying and crafting learning experiences where you see they’re needed. 


  • Enough experience working in an Agile environment to understand the difference between Agile as a successful practice versus Agile as a business bumper sticker.
  • 4+ years of experience in the role of a Scrum Master, Agile Coach, or similar role.
  • Basic understanding of software development processes and practices, to apply effectively to coaching teams.


  • 6+ years of experience coaching teams towards high performance.
  • Excellent oral and written communication skills, problem-solving, organizational, analytical and critical thinking skills.
  • Strong leadership skills and ability to influence change at all levels.
  • Experience in facilitating change, including collaboration with management and executive stakeholders.
  • Experience with software used to manage Agile work including JIRA, Confluence, Rally, Version One, or similar software.
  • Bachelor's degree in IT, Computer Science, Engineering, Business or equivalent experience.

What are the top five skills and number of years of experience required to perform this job?

  • Empathy
  • Active Listener
  • Strong Facilitator
  • Self-Aware
  • Clear Communicator
  • 4+ Years as a Scrum Master / Team Coach

What are some preferred/nice to have skills the manager is looking for?

  • Experience training teams and groups of teams
  • Creating clear and engaging visuals that help tell a story
  • Helping teams transition from Project to Product

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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