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IT Program Manager - SFDC
Mounds View, Minnesota  |  Remote
Contract Position
It appears that you have already applied to this job.
Applied on July 31, 2021
Job Id #48485 Posted June 21, 2021

Responsibilities may include the following and other duties may be assigned. 
  • Responsible for planning, initiating, monitoring, and/or prioritizing information technology projects and process improvement initiatives and facilitating successful, on-time and within budget execution. 
  • Sets clear direction and management objectives that aligns with defined practices and policies and enhances the organization's internal information systems performance and facilitates adoption of new technologies and systems. 
  • Interacts and works closely with other departments in order to understand and address organization's technical and business needs. 
  • Directs day to day activities for multiple workstream teams through managing project plans, resourcing, status reporting, resolving issues, identifying project risks and accountability for deliverables across multiple internal and external stakeholders such as Sales Operations,\
  • Marketing Services, IT, Advanced Analytics, Quality and external partners.
  • Establishes meaningful metrics and tracks against them. Responsible for project performance, risk management, administration, financial management, budgeting and issue resolution.
PROGRAM MANAGEMENT CAREER STREAM:
  • Program Managers and Directors focus on tactical, operational activities for a major program with broad or ongoing impact. 
  • Levels within the program management career stream typically accomplish program objectives through matrixed employee teams and / or vendors who are not direct reports but for which the incumbent has direct accountability to lead. 
  • The majority of time is spent overseeing their area of responsibility, managing program/team performance, communicating project and operational developments, planning, prioritizing and / or directing the responsibilities of program team members. 
  • Goal achievement is typically accomplished through performance of program team members.
DIFFERENTIATING FACTORS Autonomy: 
  • Manages one or more smallscale, developed or mature programs with welldefined program plans and delivery methodologies. 
  • Is accountable for overall program process, performance, and customer satisfaction. 
Organizational Impact: 
  • Provides input to establishing program objectives, timelines, milestones, and budgets . 
  • Recommends new policies and procedures that affect program management. 
  • May have budget accountability for one or more programs. 
  • Program decisions are generally made only after consultation with higher level management. 
  • Innovation and Complexity: Problems faced are difficult, and require detailed information gathering, analysis and investigation to understand the problem. 
  • Problems typically impact multiple workstreams, departments or specialties . Modifies programs management processes to improve program. 
Communication and Influence: 
  • Communicates and leads meetings with internal and external customers and vendors, conducts briefings to higher level management team. 
  • Solves issues through information exchange, influence and active persuasion without direct exercise of command to gain cooperation of other parties on program execution plans. 
  • Leadership and Talent Management: Leads, directs and reviews the work of a team of professionals and/or vendors who exercise latitude and independence in their assignments.
  • Direct involvement in daily tasks necessary for successful program execution. 
  • Not directly responsible for hire or fire decisions and people management. 
Required Knowledge and Experience: 
  • Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. 
  • Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization. 
  • Requires a University Degree and minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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