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IO Engineer
Eden Prairie, Minnesota  |  Remote
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Applied on August 4, 2021
Job Id #48412 Posted June 16, 2021

Projects the candidate will be working on:

  • Technology Transformation is seeking a IO Engineer to join our Voice Analytics team focused on delivery of solutions for the Strategic Automation Capabilities program.
  • This forward thinking developer will help participate with a team of software engineers in the delivery of emerging speech recognition and voice analytics capabilities to the broader enterprise.
  • A keen attention to detail, curiosity, problem-solving abilities, and direct experience with common software development tools and practices are required.
  • The Voice Analytics team is a fun, fast paced environment leveraging and applying new technologies to solve challenging business problems.
  • As part of the team, you will directly engage and collaborate with multiple business stakeholders and users to understand their needs, their environment and how voice analytics can drive operational efficiencies and increase the quality of our services.

Ideal Background:

  • Positions in this function design, engineer, and manage the organization's infrastructure and operational platforms.
  • From a cloud services model, this includes services commonly thought of as IaaS and PaaS and their underlying foundational components.
  • Additionally, this function also has responsibility for traditional enterprise infrastructure and operational platforms such as email, file transfer, and collaboration technologies, among others.
  • This role must understand functional and non-functional requirements to ensure they can be achieved through system design and engineering to meet the needs of the customers. Work closely with business and technology stakeholders to develop roadmaps for their respective technology portfolios, resolve cross-system and domain dependencies, ensure effective integration among the services offered to the end customer, and efficient usage of infrastructure and operational platforms.
  • Monitor technological advancements and industry trends to influence company standards and ensure that solutions are continuously improved and maintained through product management practices, including recommendations to invest in a solution or retirement of redundant or out-of-date systems.
  • Understand the interactions between systems, the applications and services hosted, and evaluate the impact of changes and additions.
  • Perform analysis on existing systems to ensure performance and reliability, enhance scalability, meet security requirements, and interoperable and maintainable technology portfolio

Team and Team size:

  •  (1) Capability Owner (1) Capability Manager (2) Architects (4) Full-Stack Developers (2) IO Engineer (1) Data Scientist

Top Responsibilities:

  • Design and develop CI/CD pipelines, tools and workflows that enable automated application delivery and support in the datacenter, hosted PaaS, and across Cloud Providers
  • Brainstorm and implement new ideas and ways to improve delivery practices
  • Handle code deployments in all environments through production
  • Ensure infrastructure and application development processes are following best practices
  • Coach development teams on new infrastructure/DevOps enablement technologies.
  • Design and implement build, deployment, and configuration management solutions and patterns
  • Collaborate with the team on application architecture design and decision-making
  • Build and test automation tools for infrastructure and application provisioning (Ansible, Jenkins, Kubernetes/OpenShift, GCP/Azure etc.)
  • Monitoring of systems and applications (opensource tools/ Dynatrace)
  • Root cause analysis and general troubleshooting of systems and applications
  • Debug and test automation code
  • Manage cost of applications by monitoring spend

Required Qualifications:

  • 2+ years of IT related experience
  • 1+ years of experience with Continuous Integration and Continuous Delivery like Jenkins
  • 1+ years Linux infrastructure experience
  • Production experience with Kubernetes/Openshift container experience

Preferred qualifications:

  • Bachelors degree in CS, engineering, software engineering
  • 1+ years of public cloud public cloud (GCP/Azure)
  • 1+ years Terraform experience
  • Data Preparation for Machine Learning and/or Automated Speech Recognition (ASR)
  • 1+ years development experience (C#, Python, etc.)

Working Time:

  • 8am-5pm

Interview Process:

  • How many rounds?
  • Initial round with hiring managers
  • Second and possibly round with delivery team members
  • Video, phone, or in person?
  • Video
  • How technical will the interviews be?
  • Moderately - the delivery team interviews will be more technical seeking to understand capabilities and work experience.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact

All applicants applying must be legally authorized to work in the country of employment.

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Horizontal is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


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